How Behaviour and Emotion Shape Better Decisions

Illustration of a leader holding a visual diagram of key leadership decision types, including strategic, people, communication, delegation, risk and change, ethical, conflict resolution, and emotional regulation decisions, all connected to a central brain graphic.

Great decisions rarely come from logic alone. In workplaces, our behavioural tendencies, emotional triggers, and instinctive reactions quietly shape every choice we make. Leaders often assume decisions fail because of poor information or unclear strategy. But more often, they fail because the person making the decision isn’t aware of their own behaviour or emotional state. […]